CC3.2
Identifies and Analyzes Risk
SOC 2 · 2017 TSC (2022 Revised Points of Focus) · Last verified August 2026
Objective
Identify risks across the entity and analyze likelihood, impact, and significance as a basis for deciding how each risk should be managed.
Points of focus
- Use a repeatable method to identify internal and external risks
- Assess likelihood and impact at relevant organizational levels
- Prioritize significant risks and determine responses
Implementation notes
Run risk workshops against actual SaaS architecture, customer promises, abuse cases, staffing, and vendors; connect high-rated scenarios to roadmap work and preserve the rationale for accepted residual risk. Operationalize use a repeatable method to identify internal and external risks in ticketing, IdP, or GRC workflows with named owners — not only in a static policy PDF. Retain risk methodology and current risk register with reviewer identity, population scope, dates, and remediation outcomes auditors can sample. A recurring failure mode is that the register is a static audit spreadsheet disconnected from operating decisions Revisit after material architecture, vendor, data-flow, or leadership changes and document the decision.
Audit tip: Sample risk methodology and current risk register with dates and named reviewers. Be ready to walk through how you detect and correct: the register is a static audit spreadsheet disconnected from operating decisions
Evidence auditors typically request:
- Risk methodology and current risk register
- Workshop notes involving engineering, security, legal, and business leaders
- Risk ratings linked to treatment plans and acceptance decisions
Common gaps
- The register is a static audit spreadsheet disconnected from operating decisions
- Risks to customers and data subjects are omitted in favor of company-only financial impact
Cross-Framework Mapping
| Framework | Requirement | Implementation note |
|---|---|---|
| SOC 2 | CC3.2 | This control |
| ISO 27001 | A.5.1, A.5.2 | Organizational controls provide related governance evidence but are not equivalent criteria. |
| HIPAA | 164.308(a)(1) | HIPAA administrative safeguards overlap where ePHI systems are in scope. |
| GDPR | Article 32 | GDPR accountability and security duties can reuse evidence when personal data is in scope. |
Primary sources
- AICPA Trust Services Criteria: AICPA TSP Section 100 — 2017 Trust Services Criteria with 2022 Revised Points of Focus